• Apparel & Accessories
  • Automotive
  • CBD
  • Electronics
  • Fashion
  • Food & Beverage
  • Gaming
  • Health & Beauty
  • Pets
  • Spiritual
  • Sport
Whether you're a small
business owner or a big
brand looking
to enhance your
email marketing efforts
we've got you covered.
Klaviyo results
Open rate
59%
Klaviyo-driven revenue
41%
ROI
1172,15%
Klaviyo results
Open rate
63.4%
Klaviyo-driven revenue
27%
ROI
1557%
Klaviyo results
Open rate
45%
Klaviyo-driven revenue
27%
ROI
3595%
Klaviyo results
Open rate
60.6%
Klaviyo-driven revenue
29%
ROI
1079%
Klaviyo results
Open rate
60%
Klaviyo-driven revenue
33%
ROI
647%
Klaviyo results
Open rate
50.5%
Klaviyo-driven revenue
27%
ROI
251.3%
Klaviyo results
Open rate
63%
Klaviyo-driven revenue
46%
ROI
1720%
Klaviyo results
Open rate
57%
Klaviyo-driven revenue
70%
ROI
786%
Klaviyo results
Open rate
45.3%
Klaviyo-driven revenue
26%
ROI
750%
Klaviyo results
Open rate
57%
Klaviyo-driven revenue
77%
ROI
1159%
Klaviyo results
Open rate
57%
Klaviyo-driven revenue
82%
ROI
1059%

Convenient
cooperation format

Find the most ideal way to collaborate.

Lack of time, expertise, and resources. Or maybe you have a large in-house team
and just need an advisor, designer, or email marketing specialist. No matter the
situation, we're here to help you fill any gaps.

Integrated team

Our email team will be integrated into your internal team to provide comprehensive and targeted email marketing solutions to achieve common goals. Hire email technician, strategist, designer, developer, email manager, data analyst.

Full-service team

Full-service email & SMS marketing team takes care of email marketing management from strategy development to execution to ensure you get maximum impact and results.

Advisory

Our coaching services allow your team to acquire the necessary skills and strategies to successfully launch and improve your email marketing strategy. While we guide you and your team through Klaviyo's best practices, focus on taking your account to the next level.

email marketing email marketing
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email marketing email marketing

How it works

No assumptions, only data-driven solutions. No
templates, only fresh looks & ideas. But always
calculated results.

01

Strategy & Planning

As a data-driven and creative team, we leave no room for assumptions. We continually test to achieve the most optimal retention strategy. Our expert team will delve into your business goals, needs, vision, and market trends to address crucial gaps and enhance your current email system. We love our homework. We lay the groundwork for increased customer retention and engagement.

  • Research
  • Vision
  • Management
02

Creative Stage

With a combination of personalized copywriting and eye-catching design, our emails convert one-time buyers into loyal lifelong customers.

  • Copy
  • Design
  • Assets
Analytics & Optimization
03

Analytics & Optimization

We love data points and trust in results. Optimal solutions are based on past results. Never stop testing & analyzing, and there will always be improvement.

  • Metrics
  • Benchmarks
  • Custom Reports
04

Execution & QA

We understand the importance of email deliverability, segmentation for personalization, and campaign management to keep retention high. Flow development is crucial to build a customer lifecycle journey and opt-in management to grow your email and SMS list(s).

  • SMS
  • Flows
  • Campaigns

case studies

case
  • Health & Beauty

Beauty & Cosmetics Industry

These case studies examine how small, and mid-sized beauty brands leveraged email marketing to increase client engagement and drive sales. Brands faced challenges in retaining customers and converting new leads into loyal clients.

  • Full email marketing journey set-up
  • Technical support
  • Full account management
  • Ecosystem development
Wins
57% Open rate
9.4% Flows Click rate
70% Klaviyo-driven revenue
case
  • Apparel & Accessories

Apparel & Accessories Industry

These case studies examine how small, and mid-sized beauty brands leveraged email marketing to increase client engagement and drive sales. Brands faced challenges in retaining customers and converting new leads into loyal clients.

  • Full email marketing journey set-up
  • Technical support
  • Full account management
  • Ecosystem development
Wins
59% Open rate
5.3% Flows Click rate
41% Klaviyo-driven revenue
case
  • Pets

Pet Food & Care Industry

The pet food and care industry is characterized by intense competition, with numerous brands offering a wide range of products. This case study explores how pet food and care companies utilized email marketing to strengthen customer loyalty and increase revenue.

  • Loyalty programs
  • Approach in order brands to stand out from the crowd
  • High-converting copy and design
  • Retention strategies development
Wins
45.3% Open rate
8.7% Flows Click rate
26% Klaviyo-driven revenue

reviews

Increased Conversion Rate

Top Digital Marketing Companies in USA
top email marketing
clutch
clutch global
klaviyo
Duygu Kalelioglu
Digital Manager at My Beachy Side

Hello. My name is Duygu. I am a digital marketing manager at My Beachy Side.
My Beachy Side is a sustainable luxury resort wear brand, based in New York. The mission of our brand is to drive the financial empowerment of disadvantaged women in Turkey by providing them with a sustainable income.

Ryan Collins-Thomas
Co-founder at WinWink

Hi. My name is Ryan. I’m running a business called WinWink. We are a competitions slash ruffle website, running competitions catering to the hobby sector. So, we have Pokémon, gaming, tech things like that. We first contacted Roman and IMPRO team about 2 years ago. This was for one of projects to help set up our email platform, so we could run campaigns. They also set us up with some email automation and templates, and we really happy with that work initially.

Eva Radke

Impro Email Agency is most impressive; I can not stress how confident my business is in good hands. 

Pamela Moore
CEO & Founder at TTRG

Hi. My name is Pamela Moore. I own a business, called Parlour Of Wonders, and it’s a small business. We make candles, we make gifts, books. We have a wonderful selection of spiritual supplies that we sell.

Duygu Kalelioglu
Ryan Collins-Thomas
Eva Radke
Pamela Moore

Hello. My name is Duygu. I am a digital marketing manager at My Beachy Side.
My Beachy Side is a sustainable luxury resort wear brand, based in New York. The mission of our brand is to drive the financial empowerment of disadvantaged women in Turkey by providing them with a sustainable income.

Duygu Kalelioglu
Digital Manager at My Beachy Side

Hi. My name is Ryan. I’m running a business called WinWink. We are a competitions slash ruffle website, running competitions catering to the hobby sector. So, we have Pokémon, gaming, tech things like that. We first contacted Roman and IMPRO team about 2 years ago. This was for one of projects to help set up our email platform, so we could run campaigns. They also set us up with some email automation and templates, and we really happy with that work initially.

Ryan Collins-Thomas
Co-founder at WinWink

“Roma and his team have been nothing but pleasure to work with. Very proactive, communicate well and always available when needed. They are professional email marketers and template designers. We would definitely rehire Roma  and his team  and recommend them to anyone in need.” 

Elad Ezra
Founder and Managing Director - NanoStyle Jewelry

“Thank you guys for your professional made job. It was a pleasure to work with you. I am sure I will get back to you with my following projects.”

Roman Ihnatenko
CEO at Heavy Value

“Good job, will work with Roma & Team again.”

Marcel Böttcher
SEO at SVN GmbH

“Roman and his team did an excellent job. They were professional and set the drips campaigns as planned. We look forward to working with you them in the future again”

Ranan Lachman
CEO at Better Speech

“Wonderful experience! Went above and beyond and set up my automation in ways that solve problems I didn’t even realize existed!”

Jennifer Viemont
Founder of Beyond the States

 “Great design, we enjoyed working with Roma’s team. Will collaborate again.”

Erica Reid
founder, and CEO of Thena Natural Wellness

 “Very experienced team of professionals. Roma did an excellent job with his team – did a great improvement in our emails flow. We learned a lot from his team and we will definitely work in the future.”

Katerina Cronstedt
VP of Operations at " Suvie"

Impro Email Agency is most impressive; I can not stress how confident my business is in good hands. 

Eva Radke

Describe their project management. Did they deliver items on time? How did they respond to your needs?
IMPRO’s knowledge of email marketing is impressive. We never knew there was so much “behind the scenes” that makes a difference with a campaign’s success. Their expertise has been invaluable, they have helped us achieve great results and grow our business. Roma and his team have always executed on time, which has been crucial for our business. Their reliability and consistency have allowed us to focus on other aspects of our business, knowing that the email campaigns are being handled efficiently and effectively.

Mark Thornton
TTRG CEO

In the competitive landscape of email marketing, Impro Email Agency stands as an undisputed leader. Their strategic approach, brilliant design work, and infusion of innovative ideas into their campaigns have proven invaluable in driving significant results for our business.

Their strategic prowess is evident in how they tailor campaigns to our unique needs, fostering deep and meaningful engagements. Rather than adopting a one-size-fits-all model, they delve into understanding our goals, which results in targeted and effective strategies that reflect our brand’s voice perfectly.

The agency’s design team is second to none. They artfully turn concepts into captivating visuals that don’t just look good but inspire action. This has consistently led to enhanced open rates and click-throughs, testament to their design proficiency resonating with our audience.

Collaborating with Impro Email Agency has been an outstanding experience. Their high level of professionalism, commitment, and the passion they show towards ensuring our success is truly exceptional. If you seek an agency that delivers both superior service and results, look no further than Impro Email Agency – a team dedicated to elevating your brand to new heights.

Keia Black
Marketing Lead at MD GLAM

“Incredibly responsive and efficient! Was able to get a seemingly impossible campaign briefed and delivered in a very short space of time. Transparent and clear communication throughout”

Ben Green
Event and Marketing ConsultantEvent and Marketing Consultant at Oy Marektoy Ltd

“Roma and his team are exceptional in every aspect, from their knowledge, communication, care, design, accuracy, proficiency and more, they delivered my very complicated task to an impeccable standard. Additionally, he and his team are kind, genuine and trustworthy. Have confidence and peace of mind that he will deliver your job to the same standard. I will use them going forward for all my Klaviyo needs.”

CEO at Miss Gray

Very responsive and organized company!”

James Williams
President and CEO @ Lizton Sign Shop, Inc

you ask we answer

FAQ

Why do I need email marketing for my business?

Email marketing is a cost-effective and powerful way to reach your target audience, build relationships, and drive conversions. It can help you increase brand awareness, drive website traffic, generate leads, and promote sales and promotions. It is also a measurable and scalable marketing channel that can provide a high return on investment (ROI).

What types of businesses does IMPRO Email Agency work with?

IMPRO Email is an email marketing agency that specializes in serving clients in the eCommerce and SaaS industries. Our clients include online stores that sell physical products and software companies that offer digital services.

Should I choose an agency or a freelancer for my email marketing project?

- While freelancers may be able to work faster in some cases, an agency offers a dedicated team of experts who are focused specifically on each area of a project. This level of specialization ensures the highest level of quality, which is the ultimate goal of any project.

- An agency places a strong emphasis on communication, which is crucial to a successful collaboration.

- When it comes to quality, an agency has a clear advantage. It's almost impossible for a freelancer to be an expert in all areas, including strategy, copywriting, design, and email service provider (ESP) implementation and management.

What is the Customer Lifecycle Journey and why is it important?

Discover the power of Customer Lifecycle Journey – our expertly crafted flows that cover all stages of the subscriber's life cycle. These flows help convert website traffic into loyal customers and are included with every plan:

  • Welcome series + pop-up – 7-10 emails
  • Abandonment cart – 4-6 emails
  • Browse Abandonment – 3 emails
  • Exit Intent – 4 emails
  • Post-purchase (segmentation) – 7-10 emails
  • Replenishment (predictive analytics) - 1-2 emails
  • Bounce back – 1 email
When to start sending email campaigns?

It is recommended to have an email list of at least 1,000 subscribers before starting to send email campaigns to ensure cost-effectiveness.

Does IMPRO Email Agency have a minimum time commitment for the email marketing services?

At IMPRO Email Agency, we believe that email marketing is a long game, and that's why we recommend a minimum contract of 3 months. We want to make sure that we have enough time to understand your brand guidelines and create a personalized email marketing strategy that will generate results. Our onboarding process takes about two weeks, and then we'll need an additional 10 weeks to have everything up and running. We're committed to taking the time necessary to create emails that both you and your customers will love.

What services are included in the IMPRO Email Agency packages?

- Email strategy and Audit

- Email campaign management

- Email marketing automation

- Email template production

- ESP Vendor Evaluation and Migration

- Email list optimization,cleansing and segmentation

- Email marketing deliverability

- Flows & Automations

- SMS

- Push Notifications Management

- Weekly Calls & Monthly Reporting

What's the communication process at IMPRO Email Agency?

General communication process takes place in a Slack channel, or any other platform per request (Skype, WhatsApp, Telegram, etc.)

Each week, your account manager will send you a plan for the upcoming week, general updates, and a summary of the week’s progress. We also offer daily communication to ensure smooth collaboration and quick turnaround.

Please note that the specific communication process can be customized to meet your business needs and preferences.

Where I can get an email list, if I'm just starting?

At IMPRO Email Agency, we advise against purchasing email lists and instead recommend building your own. We can assist in creating an email list using lead magnets and optimizing website opt-in forms. Buying email lists can result in unhappy recipients who are not familiar with your brand and can negatively impact email deliverability. Building your own email list ensures that you have engaged and interested recipients who are more likely to convert.